Help

Choose a department

Aftersales

Purchasing a Watch

Selling a Watch

Part exchange

Servicing a Watch

Returns

Setting a watch

Industry Leading Customer Service

Trustpilot

Trustpilot

Over 31500 reviews on trustpilot

From the boutique to the service centre, Watchfinder & Co. understands the importance of a good customer experience, and we work hard to make sure you receive only the best service—but that experience doesn't stop simply because you've made your purchase. We recognise how important aftersales customer care is too, which is why every online purchase comes with a 24-month comprehensive warranty.

Contact Aftersales

If you have any complaints or queries about your order, our Aftersales team is always on hand to help you with any concerns you might have. To get in touch with Aftersales, you can simply fill out the enquiry form—or if you prefer, give the team a call on +44 (0)844 247 8884.

Your Privacy

We use cookies and similar technologies to help personalise content, tailor and measure ads, and provide a better experience. By clicking ‘Accept All’ or turning an option on in ‘Configure Settings’, you agree to this, as outlined in our Cookie Policy. To change preferences or withdraw consent, please configure your cookie settings.

Your Privacy

Our Platform uses various types of cookies, each of which has a specific function. Below you can manage your preferences.

Technical Cookies

These cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Functionality Cookies

These cookies serve a variety of purposes related to the presentation, performance and functionality of this Platform. Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Platform. For example, some of these cookies enable visitors to specify language, product or other platform preferences.

Analytical Cookies

These cookies, including those from third parties, are used to collect information about how visitors use our Platform. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform. We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform.

Advertising Cookies

These cookies, including those from third parties, are aimed at creating profiles related to you and are used to deliver adverts more relevant to you and your interests in line with your preferences expressed while surfing the web. They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion. They are usually placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organisations such as advertisers.

Social Cookies

These cookies are third party cookies (e.g. Facebook) that allow you to interact with social media platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

Third party cookies are cookies from sites or web servers other than our own, which are also used for the purposes of those third parties.

For more information about the cookies used on our site, their characteristics and how to manage your consent to their use, you can consult our Cookie Policy.

By clicking “Save and close” you declare that you consent to the use of cookies according to the above preferences.

By clicking "Accept all" you declare that you consent to the use of all cookies stated above.